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Due to a recent surge in pediatric RSV and flu, we are allowing only visitors 18 years of age and older in our general inpatient (hospital) settings at this time for the safety of our patients, in line with Illinois Department of Public Health guidance. Read More

Patient Advocate

Whatever brings us together, Patient Advocates can help to connect you with a solution. We can assist you directly or indirectly; helping patients, physicians and employees navigate the system. Some examples of the services we can provide are:

  • Helping to resolve patient issues
  • Helping patients navigate their healthcare needs
  • Helping staff respond in a manner that is helpful to the patient
  • Facilitating resolution and closure in quality of care issues
  • Supporting Complex Medical Plans of Care

Please call our Patient Advocate phone number at 847.657.5603, or email us at patientadvocacy@northshore.org