Ensuring patient confidentially is a top concern of NorthShore University HealthSystem. To learn more about this, read about our Patient Right and Responsiblities statement.
NorthShore University HealthSystem maintains patient records in accordance with regulatory standards. These standards do not require that all patient records be permanently retained. Depending on the date and type of service, patient records and films may no longer be available for access and reproduction.
If you have any questions please contact us at 847.982.4560. To check the status of your request please email ROIStatus@northshore.org.
Request a Copy of Your Medical Record
To request a copy of your medical record please complete our medical record request form.
If you are an insurance, attorney’s office, or record retrieval company, please mail your request to the address below. Faxed or emailed requests will not be accepted.
Health Information Management
Attention to CIOX
4901 Searle Parkway Suite 170
Skokie, IL 60077
The turnaround time to receive copies of records is 7-10 business days. If needed, patients can come in person to request records at one of our five hospital medical records locations. Our walk-in hours at the hospital locations are Monday - Friday, 7:30 a.m. - 4 p.m. CST.
To request images, slides, or billing information please contact the correct department listed below.
You have the right to access, review and get copies of your medical record. You have a right to request amendments to your medical record in accordance with our policies. Except where permitted by law, your medical record cannot be released without your consent.