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Visitor Guidelines & Hours

Effective Monday, December 26, 2023

We understand how important it is for patients to have the support of loved ones while in our care. As a guest in our hospital, you are essential to promoting the patient’s recovery. To that end, we ask that you kindly comply with our visitor policy for the entirety of your visit. The visitor guidelines and hours are as follows:

Visitor Guidelines

  • Visitors must be at least 12 years old
  • Most hospital visiting hours are 8:30 a.m. to 8:00 p.m. daily; however, other clinical settings/locations may vary. Please see visitor policies related to other care settings below

Amid an increase in respiratory illness transmissions and guidance by the Illinois Department of Public Health, we are updating our masking policy to protect our most vulnerable patients:

  • We require patients and visitors to mask when experiencing respiratory virus symptoms.
  • We strongly recommend patients to mask when they are seeking care in high-risk areas*, and other individuals to mask when they are visiting patients in high-risk areas*.
  • We kindly ask visitors who are sick to please reschedule visits.

*High risk areas include all areas within our inpatient medical centers (i.e. inpatient units, ICUs, procedural areas, labor & delivery), emergency departments and cancer centers. If you are unsure, please ask.

NorthShore Locations

Medical Group

Patients scheduled for Medical Group and/or Ambulatory office-based appointments are permitted to have visitors during their scheduled appointment times.