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Due to a recent surge in pediatric RSV and flu, we are allowing only visitors 18 years of age and older in our general inpatient (hospital) settings at this time for the safety of our patients, in line with Illinois Department of Public Health guidance. Read More

Services

Spiritual Care and Support | Language and Communication Services | Mail and Flowers | Newspapers and Books

Spiritual Care and Support

Our clinically trained, board-certified chaplains from the Spiritual Care and Support Department offer support to engage the spiritual dimension of people (their beliefs, faith, culture, values and religious practices) to foster healing, growth and wellbeing.  When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from the Chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury. NorthShore’s Chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

To reach a Chaplain or to request Spiritual Care and Support services at Evanston Hospital, please call 847.570.2330. The Chaplain is available 24 hours per day, seven days per week.

Spiritual Support from the Chaplain

The goal of Spiritual Care services is to engage the spiritual dimension of people, their beliefs, faith, culture, values and religious practices for healing, well-being and growth. When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from the Chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury.  NorthShore’s Chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

To reach a Chaplain or to request Spiritual Care services at Evanston Hospital, please call 847.570.2330. Spiritual Care services from the Chaplain are available 24 hours per day, seven days per week.

Language and Communication Services

As patients and families you have the right to have effective communication regarding your care and treatment in a language and communication device that you understand.

In-person Language Interpreters and Sign Language Interpreters are provided free of charge for patients with limited English proficiency and those who are hearing impaired. Phone-based language interpretation is available at all times for all languages, as well as telecommunication devices for the hearing/sight impaired.

Please ask your nurse or caregiver to arrange for assistive communication services/aids should you need medical care at any of our NorthShore locations.

Mail and Flowers

A volunteer will deliver mail and flowers to patient rooms and mail any outgoing letters for them.  You may buy flowers, stationary, stamps, and cards in the Warm Wishes Gift Shop at 847.570.2717 or at our online gift shop.  Flowers are not permitted in the Cardiac Intensive Care Unit or the Intensive Care Unit. 

Newspapers and Books

Complimentary copies of the Chicago Tribune and the Chicago Sun-Times are distributed Monday through Friday by a volunteer who brings the newspapers to patients who request them.  Newspapers also are available weekdays in vending machines located in the Main Entrance Atrium.  You can reach Volunteer Services at 847.570.2711, from 8 a.m. - 4 p.m. Monday through Friday.  For weekends, please contact the nurse’s station the night before to receive a newspaper.  In addition, volunteers are available Monday through Friday to come to patient rooms with books and other reading materials.