Our Epic Online Learning option is an easy to use, interactive and self-paced learning program.
How do I gain access to Online Learning?
Our Access to Online Learning page contains login instructions and a link to launch Online Learning.
What courses do I need to take?
Every NorthShore University HealthSystem (NorthShore) provider must first complete Inpatient (IP) Physician.
Anyone making rounds to an outpatient setting will need to complete Ambulatory after IP Physician. Your confirmation letter will indicate if it is required.
Anyone working in the Emergency Department will need to complete Emergency Department.
Your confirmation letter will indicate which of the following courses and assessments is required:
Inpatient (IP) Physician
Inpatient (IP) Physician Assessment
Ambulatory after IP Physician (pre-requisite, Inpatient Physician)
Ambulatory after IP Physician Assessment
Emergency Department after IP Physician (pre-requisite, Inpatient Physician)
NPD - Disease Specific Certification for Diabetes - Providers and Mid-Level Providers
How long does it take to complete each course?
Each course is comprised of lessons that each take 5-10 minutes. Complete the lessons at several sittings, if desired.
Inpatient Physician (21 lessons & assessments): up to 8 hours
Ambulatory EMR after IP Physician (29 lessons): 5 hours
Emergency Department (5 lessons): 1.5 hours
The Assessments require at least 60 minutes and will not bookmark if you exit before scoring is completed.
When does my online training need to be completed?
To ensure that you receive appropriate security access to the system, your online training must be completed 5 business days prior to your start date with NorthShore.
Here’s how it works:
Step 1: Complete all Inpatient Physician Assessments.
Step 2: Complete any other required assessments.
Step 3: Obtain your Epic User ID and Password
Important Note: It may take up to 48 hours to activate your User ID and Password upon successful completion of the assessment.
Help and Support Hours
8:30 a.m. - 5 p.m. CDT Monday to Friday
- NorthShore Support: Help Desk at 847.982.5170
- Non-NorthShore Technical help: Contact Help support at 514.744.3317 or email email@example.com. You will receive a response within 24 hours.
Epic Trainer Support
Hospital Based Epic Trainers Pager:
- EVH: x1100 (outside 847.570.1100)
- GBH: x3700 (outside 847.657.3700)
- HPH: x6700 (outside 847.926.6700)
- SKH: x6220 (outside 847.933.6220)
- Ambulatory Epic Trainers Pager: 847.631.8995