Who We Are | Our Mission | Evanston Hospital | Glenbrook Hospital | Highland Park Hospital | Skokie Hospital | Medical Group | Research Institute | Foundation | Home and Hospice | Organizational Leadership | Executive Staff | Board of Directors | IL Community Benefits Act | Facts and Figures
Who We Are
Headquartered in Evanston, Illinois, NorthShore University HealthSystem (NorthShore) is a comprehensive, fully integrated healthcare delivery system serving the Chicago region. The system includes four hospitals: Evanston, Glenbrook, Highland Park and Skokie. NorthShore has annual revenues of $1.8 billion, employs about 10,000 people and has approximately 2,100 affiliated physicians. More than 800 of these physicians belong to the NorthShore Medical Group, a multispecialty group practice with 100-plus office locations.
As the principal teaching affiliate for the University of Chicago Pritzker School of Medicine, NorthShore is dedicated to excellence in medical education and research. Combined with NorthShore’s established reputation for advanced information technology and its strong clinical environment, this affiliation represents an exciting advancement in patient care for the Chicagoland area.
NorthShore’s health system includes significant capabilities in a wide spectrum of leading clinical programs, including Kellogg Cancer Center, NorthShore Neurological Institute, Cardiovascular Care, Orthopaedics and High-Risk Maternity.
NorthShore Research Institute focuses on clinical and translational research, including leadership in clinical trials and medical informatics.
NorthShore Foundation is the primary philanthropic entity of NorthShore. The Foundation raises charitable contributions and engages volunteers committed to friends in support of NorthShore’s ongoing mission “to preserve and improve human life.”
NorthShore is the only Illinois organization to receive the American Nurses Credentialing Center’s Magnet designation as a healthcare system, an honor that recognizes “quality patient care, nursing excellence and innovations in professional nursing practice.”
NorthShore also is a national leader in the implementation of innovative technologies, including an Electronic Medical Record (EMR) system. In 2003, NorthShore was among the first in the country to successfully implement a systemwide EMR with demonstrable benefits in quality, safety, efficiency and service to patients. NorthShore has been recognized by multiple national organizations for this notable achievement.
Thanks to a recently formalized relationship between NorthShore and Mayo Clinic, physicians from these two leading health systems are working together to on the most complex medical cases. NorthShore physicians have direct access to Mayo Clinic physicians to collaborate on the best treatment plan for your clinical condition. This means most patients with hard to solve cases can benefit from enhanced care locally, and need travel outside the region only when necessary.
The core mission of NorthShore University HealthSystem is to "preserve and improve human life." This mission will be achieved through the provision of superior clinical care, academic excellence and innovative research.
NorthShore is a not-for-profit organization principally formed to provide quality healthcare services for the communities it serves. The delivery of healthcare services is provided in a wide range of inpatient and ambulatory healthcare settings, community-wide, employing modern technology and expertise. Support for qualified patients who may not be able to pay the entire cost of their care is a part of the organization's commitment. In support of its primary mission of patient care, the organization engages in a wide range of academic activities in medical education and research.
This statement recognizes the Board of Directors' responsibility to maintain the organization's viability to meet its long-term commitment to the communities it serves. It further recognizes the responsibility to maintain technologically current assets for this purpose. This includes the cultivation and development of our physicians, graduate medical students, employees, physical plant, equipment and other resources to assure orderly growth of our services.
NorthShore Evanston Hospital
With a history dating back to 1891, Evanston Hospital is a comprehensive acute-care facility and the nucleus of NorthShore University HealthSystem. Evanston Hospital is a leader in cardiac care, cancer care via the Kellogg Cancer Center and a variety of surgical specialties: neurosurgery, gynecological surgery, robot-assisted surgery, surgical oncology and urology surgery. Evanston Hospital is certified by the Joint Commission in palliative care and as a Primary Stroke Center—providing an acute stroke team 24 hours a day, seven days a week for rapid diagnosis and treatment. The hospital also is a licensed Level I Trauma Center.
Physicians work alongside leading researchers to translate the latest technology, treatment and research into improved patient care. As the regional center for high-risk obstetrics, the Infant Special Care Unit and the Women's Hospital offer a comfortable birthing environment where high-risk mothers and their babies have access to the latest technology and a highly trained staff.
Evanston Hospital also houses the NorthShore Center for Simulation and Innovation, which provides nurses, physicians, residents, paramedics, firefighters and police with simulated clinical care, trauma and emergency preparedness training in a controlled environment.
NorthShore Glenbrook Hospital
Glenbrook Hospital, established in 1977, is a comprehensive medical center providing advanced diagnostic and therapeutic interventions. In 2011, Glenbrook Hospital opened a new 25,000-square-foot Emergency Department featuring 30 private exam/treatment rooms. In addition to being a Level II Trauma Center, Glenbrook Hospital is certified by the Joint Commission as a Primary Stroke Center—providing an acute stroke team 24 hours a day, seven days a week for rapid diagnosis and treatment.
Glenbrook Hospital provides advanced medical and surgical care for all specialties. Specific specialties include the Kellogg Cancer Center, NorthShore Neurological Institute, NorthShore Spine Center, John and Carol Walter Center for Urological Health, Patricia Nolan Center for Breast Health, Simms Family GI Lab, Eye and Vision Center, Surgical Specialty Suite and Total Joint Replacement Center. In addition, the hospital offers leading-edge interventional radiology and cardiac catheterization laboratory.
Glenbrook Hospital recently has completed its $150 million construction and expansion project, which enhances its ability to meet the healthcare needs of the growing community.
NorthShore Highland Park Hospital
Founded in 1918, Highland Park Hospital has provided high-quality healthcare and a wide range of clinical programs for the people of Lake County and beyond for nearly a century. The hospital is the site of the first open-heart surgery in Lake County, and continues to provide a full range of cardiac diagnosis and intervention services. Highland Park Hospital's Kellogg Cancer Center offers the most comprehensive subspecialty care for oncology patients. Specialized physicians provide care for the following types of cancer: thoracic and lung, hematology, breast, ovarian, head and neck, melanoma and sarcoma, gastrointestinal, prostate and stomach.
Highland Park Hospital is a Joint Commission certified Primary Stroke Center—providing an acute stroke team 24 hours a day, seven days a week for rapid diagnosis and treatment. The Emergency Department at Highland Park Hospital acts as the region's "pod" hospital for disaster-response activities, coordinating Lake County's efforts when confronted with a disaster. The Pediatric Preparation Program helps to familiarize young patients with the hospital environment through hospital tours and play sessions prior to surgery provided by, for example, our Plastic Surgery and Ear Nose and Throat pediatric specialists.
NorthShore Skokie Hospital
Skokie Hospital is a full service healthcare provider offering patients access to a vast network of resources. Established in 1963, Skokie Hospital has provided high-quality healthcare for nearly five decades, and the acute care hospital is nationally recognized for its expertise in orthopaedics and cardiac care.
Key specialties and features also include minimally invasive surgery, total joint replacement, spine surgery, clinical cardiology and graduate medical education (residency) programs in internal medicine, general surgery and anesthesia. Skokie Hospital's recently opened Ambulatory Care Center (ACC) provides accessible and expanded access to outpatient clinical services and to more physicians on campus. In addition, the ACC houses the Outpatient Orthopaedics Center. Skokie Hospital’s Level II Trauma Center—Emergency Department—is staffed by an experienced trauma team specially trained in pediatric life support.
Skokie Hospital is in the midst of a seven-year, $300 million renovation and expansion that will ensure the hospital continues to provide the community with exceptional medical care for years to come. This investment will mean expanded core clinical services and enhanced patient care, and will include more private rooms, a new Cardiac Catheterization and Interventional Radiology Suite, expanded and upgraded radiology, cardiology and nuclear medicine services.
NorthShore Medical Group
NorthShore Medical Group is a not-for-profit faculty group practice comprised of more than 800 primary and specialty care physicians located in Chicago and many of the Northern Suburbs. Attending physicians are on faculty at the University of Chicago Pritzker School of Medicine.
NorthShore Research Institute
In October of 1996, NorthShore created NorthShore Research Institute to serve as the focal point for its substantial and growing research activities. The Institute houses nearly 200 externally funded research faculty who currently occupy more than 125,000-square-feet of research space and work on over 1,000 active research protocols. Total external funding is now more than $100 million.
In addition, NorthShore has made a substantial commitment to develop a new Center for Clinical and Research Informatics to conduct expanded research projects. Such infrastructure will enable large scale efforts on comparative effectiveness, clinical outcomes, and practice-based research. The Center and its work will build on NorthShore’s award-winning EMR, providing a focus for growing faculty involvement in research.
Created in 2003, NorthShore Foundation is dedicated to attracting and stewarding philanthropy in support of the integrated healthcare delivery system’s mission to “preserve and improve human life.” Generous donations of time, talent and treasure—from individuals, foundations and corporations—help to ensure that world-class healthcare is available close to home. Philanthropy was integral to the founding of NorthShore in 1891, and is simply a part of who we are—past, present and future.
NorthShore Home and Hospice Services
NorthShore Home and Hospice Services is a hospital-based, non-profit agency that offers the full spectrum of home and hospice care, including skilled nursing, physical and occupational therapy and home medical equipment. Our caregivers represent a wide range of medical specialties and work with the patient, family and physician to tailor home care to meet the individual needs of each patient.
Mark R. Neaman, President, Chief Executive Officer
Mark Neaman has served as President and Chief Executive Officer of NorthShore University HealthSystem since 1992. Mr. Neaman has spent his entire career in Evanston, joining the hospital in 1974 after earning his Master of Science, Business & Healthcare degree from Ohio State University.
Mr. Neaman has served on a variety of healthcare-related organizations. He is a Fellow in the American College of Healthcare Executives (ACHE) and served on the Board of Governors for the College and was Chairman. He is a member of the Healthcare Leadership Council and has served as the Chairman of the Board. Mr. Neaman is a member of the American Hospital Association and served on the Regional Advisory Board of AHA and the Board of Directors of the Illinois Hospital Association; is a member and was Chairman of the Board of the National Committee for Quality Health Care in Washington, D.C.; and is a member of the International Hospital Federation. He was named the Healthcare CEO of the Year by HIMSS/Modern Healthcare, and in 2009 Mr. Neaman was the recipient of ACHE's highest recognition, the Gold Medal Award.
J.P. Gallagher, Chief Operating Officer
J.P. Gallagher joined the management staff of NorthShore University HealthSystem in 2002, preceded by an Administrative Leadership position at Advocate Christ Medical Center. He began his career at Glenbrook Hospital and was later promoted to Senior Vice President at Evanston Hospital. He served as President of Evanston Hospital for four years before advancing to Chief Operating Officer of NorthShore in 2012. Mr. Gallagher completed his undergraduate degree at Princeton University and earned an MBA in Healthcare Management from the University of Pennsylvania, Wharton School of Business.
Joseph Golbus, MD, President, NorthShore Medical Group
Douglas Silverstein, President, Evanston Hospital
Sean O'Grady, President, Glenbrook Hospital
Jesse Peterson Hall, President, Highland Park Hospital
Kristen Murtos, President, Skokie Hospital
Michael S. Caplan, Chief Science Officer, NorthShore Research Institute
Murray T. Ancell, Executive Director, NorthShore Foundation
Thomas H. Hodges, Chief Investment Officer
William R. Luehrs, Chief Human Resources Officer
Steven Smith, Chief Information Officer
Gary E. Weiss, Executive Vice President, Chief Financial Officer and Treasurer
Nancy Semerdjian, RN, Chief Nursing Officer
Harry Jones, Chief Compliance Officer
Board of Directors
Governance is carried out by a 25-member NorthShore University HealthSystem Corporate Board with fiduciary and operations responsibility. A. Steven Crown serves as the current Chairman.
Illinois Community Benefits Act
NorthShore annually files a report of its community benefit plan with the Illinois Attorney General's Office. This report is public information and available to the public by contacting:
CHARITABLE TRUSTS BUREAU
OFFICE OF THE ATTORNEY GENERAL
100 West Randolph Street, 11th Floor
Chicago, Illinois 60601-3175
Required by Section 20(c) of Public Act 093-0480
Facts and Figures
NorthShore University HealthSystem Facts and Figures
Unless otherwise noted, all figures are fiscal year-end 2012.
Physicians in Medical Group
Total Professional Staff
Number of Licensed Beds
Highland Park: 149
Hospital Cases (including births):
Length of Stay:
(excludes observation days)
Emergency Room Visits:
(inpatient and outpatient - annual)