If your kit is damaged or defective, please reach out to TytoCare customer service at 1.866.971.TYTO (8986), option 2, or send an email to firstname.lastname@example.org.
If you are unsatisfied with your device for any other reason, you can receive a full refund within 30 days of purchase. To begin, please email email@example.com to initiate the return process. Once approved, instructions will be provided on how to return your kit.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you on the status of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, minus shipping costs.