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Due to a recent surge in pediatric RSV and flu, we are allowing only visitors 18 years of age and older in our general inpatient (hospital) settings at this time for the safety of our patients, in line with Illinois Department of Public Health guidance. Read More

Patient Advocate

Consolidating a wide range of services at NorthShore’s four hospitals, Concierge Services offers hospitality assistance to accommodate your service requests, guide you to the appropriate resources and manage your concerns.

Concierges are trained to provide you with personalized assistance and serve as a one stop source to help answer your questions. Ultimately, our concierges can help you connect the dots to all the services we offer throughout our extended NorthShore network.

Whatever the question, please call your location or send an email to You will be connected to a knowledgeable individual who can find the right solution for you.