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Epic Online Learning and Assessment

Our Epic Online Learning option is an easy to use, interactive and self-paced learning program.

How do I gain access to Online Learning? 

Our Access to Online Learning page contains login instructions and a link to launch Online Learning.

What courses do I need to take? 

  • Every NorthShore University HealthSystem (NorthShore) provider must first complete Inpatient (IP) Physician.
  • Anyone making rounds to an outpatient setting will need to complete Ambulatory after IP Physician. Your confirmation letter will indicate if it is required.
  • Anyone working in the Emergency Department will need to complete Emergency Department.
  • Your confirmation letter will indicate which of the following courses and assessments is required:
    • Inpatient (IP) Physician
    • Inpatient (IP) Physician Assessment
    • Ambulatory after IP Physician (pre-requisite, Inpatient Physician)
    • Ambulatory after IP Physician Assessment
    • Emergency Department after IP Physician (pre-requisite, Inpatient Physician)
    • NPD - Disease Specific Certification for Diabetes - Providers and Mid-Level Providers

How long does it take to complete each course? 

Each course is comprised of lessons that each take 5-10 minutes. Complete the lessons at several sittings, if desired.

  • Inpatient Physician (21 lessons & assessments): up to 8 hours
  • Ambulatory EMR after IP Physician (29 lessons): 5 hours
  • Emergency Department (5 lessons): 1.5 hours

The Assessments require at least 60 minutes and will not bookmark if you exit before scoring is completed.

When does my online training need to be completed? 

To ensure that you receive appropriate security access to the system, your online training must be completed 5 business days prior to your start date with NorthShore.

Here’s how it works: 

Step 1: Complete all Inpatient Physician Assessments.

Step 2: Complete any other required assessments.

  • Ambulatory after IP Physician
  • Emergency Department

Step 3: Obtain your Epic User ID and Password

  • During regular business hours: Contact your Physician Epic Training Coordinator.
  • Weekends 7 a.m. - 12 p.m.: Page a NorthShore onsite Hospital Based Trainer. You must present him/her with a photo ID to gain access.

    Evanston Hospital
    : Dial 822 once inside the NorthShore system and page 8950
    Glenbrook Hospital
    : Dial 822 once inside the NorthShore system and page 8952
    Highland Park
    : Dial 822 once inside the NorthShore system and page then 8954
  • Weekends after 12 p.m.: Contact the help desk at 847.982.5170

Important Note: It may take up to 48 hours to activate your User ID and Password upon successful completion of the assessment.

Help and Support Hours

8:30 a.m. - 5 p.m. CDT Monday to Friday

  1. NorthShore Support:  Help Desk at 847.982.5170
  2. Non-NorthShore Technical help: Contact Help support at 514.744.3317 or email You will receive a response within 24 hours.

Clinical Inpatient Epic Trainer
Evanston Hospital - 847.570.1100
Glenbrook Hospital - 847.657.3700
Highland Park Hospital - 847.926.6700
Skokie Hospital - 847.933.6220

Monday - Friday 7 a.m. - 5:30 p.m.
Saturday - Sunday 7 a.m. -12 p.m.

*You will receive a response within 24 hours

Clinical Ambulatory Epic Trainer
847.631.8995 (pager)

Monday - Friday 8 a.m. - 4:30 p.m.