Patient Safety

We have six key safety measures to keep people safe at all sites:

We understand that you are worried due to the COVID-19 pandemic. We are taking careful steps to keep you safe. Part of being safe is getting the needed care to maintain your health. We have various options for care and it is important to realize that some conditions or types of care require an in-person evaluation and we don't want you to put yourself at risk by delaying needed care. We are confident that the safety practices are the right ones to keep you safe when you visit us.

In addition to our in-office visits we are now offering Telehealth Appointments to help you connect with our experts from the comfort of your home.
/ Learn more about Telehealth Appointments

In our continuing efforts to keep our team members, patients and communities safe, we have developed the following FAQs for individuals who travel from high COVID-incidence states and also internationally. To ensure the highest degree of safety, we strongly discourage travel to those areas; however, we appreciate that there are situations where the travel is unavoidable. In those situations, the following processes are developed to support safe interactions with individuals with this travel history. These recommendations reflect complex situations that our team members, patients and communities face. We all must acknowledge and understand that there is not a one size fits all solution.
/ Learn More About Travel Impact to High Incidence States

During the COVID-19 pandemic, we have already been safely taking care of patients needing urgent non-COVID related surgery using our enhanced safety practices. We are happy to be reopening our surgical services to non-urgent care and we are able to do so because we feel confident in the steps we are taking to keep you safe. In addition to steps taken at all of our sites, patients undergoing non-urgent surgery or procedures at one of our hospitals will be screened for COVID-19 to ensure that we have all the information we need to care for everyone safely.
/ Learn More About Elective Surgery & Procedures

We know that it is scary to come to a hospital or emergency department during the COVID-19 pandemic. It is important to remember that delay in care can lead to complications or worsened outcomes. If you are experiencing symptoms that require a hospital or emergency department visit, we are confident that the safety steps we have put in place are the right ones to keep you safe when you visit.