NorthShore has a coordinated plan in place to fight the COVID-19 pandemic. This has been the case since January when we established a group of clinical, administrative, and operational leaders to proactively prepare and implement detailed action plans system-wide. This cross-functional team has met and continues to meet daily and reviews the systems, supplies, people, and communication aspects of the pandemic to inform our readiness planning and activities.
We currently have inpatient and Intensive Care Unit capacity, and if and when necessary, broaden capacity to include converting additional clinical areas at our hospitals into enhanced COVID-19 isolation units to accommodate a patient surge.
We’ve also established COVID-19 enhanced Immediate Care Centers in Gurnee, Lake Bluff, Niles and Skokie; activated E-visits through our NorthShoreConnect patient portal; created a drive-through testing site in Skokie for eligible patients; and addressed patient concerns through our 847.432.5849 (847.HEALTH9) community health phone line.