My PCP made a mistake that put me at risk for a bigger problem. I have been with Northshore for 7 years and never expected that kind of thing to happen. I need to follow up about it. Who do I talk to?

My apologies for the delay and any inconveniences you might have experienced. Please email bkearney@northshore.org with any details about the situation you feel comfortable sharing. I will then route your complaint to the correct people as soon as possible. 

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