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NorthShoreConnect
Always good
Best care
NorthShore scheduling is not good - does not reflect on the doctor
Dr. Desai is great
She is the best Dr. I've had. So caring and goes beyond her duties to help in anyway possible
I made the appointment because I had accumulated a few questions/concerns (sudden, significant lower leg edema, excessive drowsiness on a nearly daily basis despite sleeping well, needed a TB test, etc.), and I made sure to list these four or so reasons on the online scheduling form. It so happens that a few days before my visit, I also inquired with Dr. Desai about a shoulder MRI at the request of my physical therapist, and she did in fact refer me to an orthopedist. But I guess the doctor thought the whole reason I then visited the office was the shoulder and the potential MRI? Even though that's not why I was there, she talked about that from the outset, which wasn't really surprising, but then quickly said she had to go if there was nothing else. I mentioned my appointment was to discuss other concerns, and she was immediately put out and clearly annoyed, if not resentful. She even said something like "well hurry up, I have to keep moving". I tried to explain why I originally made the appointment but it didn't appear to help. I understand doctors' schedules can get pretty crazy pretty fast, and you try to squeeze in as many patients as realistically possible. But this was such a negative experience - and I did literally nothing wrong. Quite the opposite, I was overly thorough when submitting the reasons for my visit. I felt disrespected, felt rushed the entire time, didn't even bother bringing up one of my health concerns, and was afraid to ask questions. At this point I still don't have a clue about the causes of the two biggest chronic issues (the edema and the excessive drowsiness). We spoke about varicosity, which I may have a little but it doesn't explain going from normal legs to significantly swollen legs practically overnight. And we spoke about sleep apnea, which I clearly don't have.
This was my first visit with Dr Desai and she was very responsive to my health concerns and answered all questions. Easy to talk to and nice personality.
Took time to listen and discuss with recommendations. Felt she cared :)
Great attention to my needs
Highly recommendation
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