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I love Dr Terkildsen and I value her opinion and professional expertise. However I was very disappointed by negligent and unprofessional front desk staff at Vernon Hills office. There receptionists took 10 minutes to discuss some technical issue while there was a line waiting. When I came out after my appointment I waited 5 mins in front of the front desk In order to schedule my next appointment and I was the only person standing there. All three receptionists completely ignored me and did not even look my way so I left without scheduling an appointment because I did not have time to wait more. The front desk over there needs to be told how to do their job, I have never encountered such a low standard service at any of other NorthShore locations and I was very surprised.
Attentive caring compassionate clear explanations
Dr. Terkildson is the Best Doctor! She is super attentive to details, very kind, she listened to all my issues and gave good advice and support, and provided feedback to my concerns. I didn't feel rushed, and I received the very best care.
She was very caring. I felt I was being heard when I spoke to her about my concerns
Dr. Terkildsen is knowledgeable and she listens well to her patients.
She is absolutely wonderful and I highly recommend her to anyone!
I always receive great care at NorthShore.
Dr. Terkildsen is superb!Jordan is wonderful!Thank you SO much for the cloth gowns and drapes-they make the visit so much more comfortable -not too hot, not too cold-just right! The paper gowns disintegrate.
The person who took my bp and intake info asked if I wanted the doctor to wear a mask since I was wearing one. She should have also asked if I wanted her to wear one, which I did.
Dr. Terkildsen spent a little extra time discussing and explaining updates, medial history and remedies. She is wonderful and caring. - N
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Learn more about insurance coverage verification and Endeavor Health Medical Group’s accepted insurance plans.
For behavioral health services, please confirm participation with your insurance company or provider.