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Dr. Backhaus is amazing.
The nurse was very kind, but the doctor wasn't professional.
I was so grateful to have a talented, knowledgable doctor helping me. She knew exactly what needed to be done and got the process moving forward.
Dr. Backhus explained the procedure and follow up so I was aware of everything going on and the next steps.
She was easy to talk to and did not appear to have any preconceived ideas or judgment.
Excellent care provided! Doctor and nurse took time to answer all my questions.
I think Dr Backhus is one of the FEW physicians who actually listen, fully listen, to you as a patient. Dr. Herbert Lang was also exceptional at this but unfortunately he retired.
The doctor was absolutely fantastic. She sat down & faced me & listened to every word I said. She had already read my chart & she asked questions based on what I was saying & what she had already read on my chart. She was clearly putting things together. She addressed my concerns. She explained things clearly -- what she advised & why. She also explained why what was done before didn't work. She gave me options, letting me pick one based on what my insurance would cover. I would recommend her to anyone & everyone. A doctor like that makes it worth while to put up all the roadblocks that the Northshore system throws in your way -- the awful phone system, the nurse/assistant being locked out of the computer system, the scheduling Issues etc.
I was taken same day for an urgent need. Doctor was very kind and I felt well cared for.
Was very pleased with my visit!
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