Conditions & Procedures
Endoscopic Sinus Surgery,
Head and Neck Surgery,
Myringotomy and Tubes,
Dr. Chen was recommended to me and I was very pleased with her professionalism.
This was my first time meeting Dr. Chen and the audiologist. They were both friendly and professional.
After telling me there was no treatment for my tinnitus, the Dr. asked me "what happened?" referring to the relatively sudden onset of my condition. I found that jarring to say the least. My purpose in making this appt. was for her to make an expert determination of possible cause, not question ME about possible etiology.
Dr. Chen was great! SHe took the time necessary to address all of my concerns. She has a wonderful bedside manner and is very thorough in her explanations of the issue and the treatment plan. HIGHLY recommend Dr. Chen!
Dr Chen was very approachable and trustworthy.
This was my first visit with Dr. Chen, and I was very pleased with the amount of attention she gave to me.
Dr. Chen was wonderful. I was reluctant to have a certain very quick test, but there was nothing to it thanks to Dr Chen!
I recommend dr. to family member.
First time seeing Dr. Chen - very nice and excellent bedside manor!
My worst doctor visit experience to date! I felt I was completely rushed like I was ordering fast food not seeing a doctor for a big health concern. The doctor showed 0 empathy, she could have spent more time asking some more history questions to know more about my condition, I was expecting her to check my TMJ joint and my neck lymph notes as part of the physical exam. I was sent with a referral to see another provider without any acknowledgment of my symptoms or how to relieve them, this means more months of the same symptoms till I can see another specialist. As a user of Northshore health for the past 10 years, I am very disappointed and concerned to see that the quality of service is in such decline, this time to dangerous levels where even doctor's professional knowledge and skills are to be questioned.
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