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Conditions & Procedures
Endoscopic Sinus Surgery,
Head and Neck Surgery,
Myringotomy and Tubes,
Dr Chen did not have good bedside manner or do anything to ease my son's anxiety in the office. We were there for a recurrent problem that we had seen her for approximately a year ago. She did not provide clear advice on her recommendation for treatment and left it up to us to decide. Once we decide that cauterization was the treatment we wanted, she did not help ease my son's fear of the procedure. She also did a very messy job with the silver used in the procedure, which stained the outside of my son's nose. It takes a very long time for this staining to go away. As soon as she was done with the procedure, she left the room as quickly as possible. If we need to return, we would request a different doctor.
I feel like she really listened and answered my questions. She was able to talk to me about proposed next steps
Dr. Chen is awesome! She had seen both of my sons in the past and I was impressed with her office manner, skills and knowledge. She showed the same care for me during my recent office visit.
Listened to my concerns, answered all my questions, explained exam results, advised next steps to possibly reduce reflux.
Feedback provided is for the lady that gave the hearing test only
Dr Chen is excellent and thorough. It's a pleasure interacting with her
Dr was very professional and pleasant
Have already recommended to few friends.
Dr Chen thoughtfully gave me the options for care and was patient with me as I tried to make a decision on what route to take. she was very knowledgeable and kind throughout the process.
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