the doctor is very nice but rushed through the appointment, ignored most of my concerns and prioritized the questions in the database instead of actively listening to me. did not ask me about any other health issues I was dealing with other than those in the computer assessment and dismissed my other concerns. was good about refilling my Rx but did not express interest in reasons why I wanted to decrease dosage of my antidepressant and the process on how to do so safely. he did not confirm if the referral for orthotics was the correct procedure to get them but guessed and just signed his name on the Rx I got from another doctor. overall I felt dismissed and ended up having to pay out of pocket to see another doctor for my other health problems. I guess you get what you pay for from an HMO.
dr Bruce Massel is the most knowledgeable, caring, always attentive and calls with results. hehas a wonderful bed side manner; like PRESIDENT ELECT BIDEN
care provider will not answer my concern question. I do not feel comfortable with Dr. Massel visit. He seems to be in a rush to end the visit .
Overall a good experience. This was the first time to see this particular doctor.
Dr. Massel is always thorough.
Very Caring. Very Professional. Very Knowledgeable!!
very happy with my visit. I will see this doctor again and will recommend him as well.
Dr. Massel is a great doctor and I have recommended him and NorthShore constantly,
*Dr. Massel was very thorough & addressed all my concerns.
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