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COVID-19 in Our Communities

We continue to closely monitor the novel coronavirus (COVID-19) situation. To best serve our communities and protect your health and the health of our care teams we encourage you to seek the appropriate path of care for your needs.

For general information on COVID-19, please visit our FAQ.

Are experiencing any of the following symptoms: fever, cough, congestion, sore throat, runny nose, shortness of breath, loss or decrease of smell or taste, muscle aches with flu-like symptoms, loss of appetite, chills or shaking chills, headache, diarrhea, nausea or other gastrointestinal symptoms
Had contact with a person confirmed with COVID-19 infection
Had contact with a person under investigation (someone who has been tested for COVID-19 and is awaiting results)
Patients 15 Years of Age or Older
Complete an E-Visit

Our brief assessment will help identify your risk and connect you with our care team.

Begin an E-Visit
Sign Up for NorthShoreConnect
Patients Under 15 Years of Age
Call Our Community Health Hotline

A specialty-trained team of nurses is ready to answer your questions and guide your care.

Call 847.432.5849

Immediate Care Sites

We have adjusted services at three immediate care sites throughout the NorthShore system to provide access to patients with suspected cases of COVID-19. If you are experiening the above symptoms AND need to seek medical care, you should only come to one of these three sites. If you have other symptoms, please visit one of our other Immediate Care locations. Please note that not all patients will be tested for COVID-19, our physicians and advanced practice providers will make a determination for testing following their evaluation.

Immediate Care - Gurnee
7900 Rollins Rd.
Gurnee, IL 60031
Immediate Care - Niles
6450 Touhy Ave.
Niles, IL 60714
Immediate Care - Skokie
At Old Orchard Woods
9977 Woods Dr.
Skokie, IL 60077

If you require emergency medical attention, please call 911 to access your local emergency services.

General Immediate Care

NorthShore Immediate Care is dedicated to providing great care when you need it, without visiting an Emergency Room. Each site is equipped to serve your diagnostic needs with on-site lab and imaging services available, including access to same-day and conclusive flu testing. Our physicians and Advanced Practice Providers are prepared to treat both adult and pediatric patients, every day* for the following medical conditions:

  • Abscess
  • Allergy
  • Animal/Insect bites
  • Asthma
  • Broken bones/fractures
  • Burns
  • Cold, congestion
  • Diarrhea
  • Eye injuries
  • Foreign body in eye, ear, nose
  • Headaches
  • Pink eye
  • Skin issues - irritations, poison ivy/oak, dermatitis
  • Sprains/strains
  • Sutures – cuts and lacerations
  • Symptomatic STDs
  • UTI

Find an Immediate Care Site

Orthopaedic Immediate Care

NorthShore Orthopaedic and Sports Medicine physicians know your injuries, symptoms and conditions can require immediate care, which is why we offer convenient, same-day visits for all of your orthopaedic concerns. Ligament and tendon injuries, muscle tears, fractures—we cover every orthopaedic issue. The locations have on-site radiology, casting, durable medical equipment, and are staffed by board-certified and fellowship-trained physicians. No appointment is necessary.

  • Sprains
  • Strains
  • Fractures
  • Sports-related Injuries
  • Injuries to neck/back

Find an Orthopaedic Immediate Care Site

Emergency Departments

Our emergency rooms are staffed with specialists board-certified in emergency medicine. Each location is equipped with a cardiac catheter lab to provide emergent cardiac intervention. Additionally, each of our emergency rooms offers a minimum of 4 Fast Track settings for minor injuries.

If you require emergency medical attention, please call 911 to access your local emergency services.

Find an Emergency Department


NorthShore now provides great care even when you can’t make it to our office. Using our secure online portal, patients can consult with a doctor from home, or wherever they are. Visit NorthShoreConnect online, or download the app to initiate an evisit today if you’re experiencing one of the following conditions:

  • Back pain
  • Diarrhea
  • Red eye
  • Sinus problems
  • Urinary problems
  • Vaginal discharge/irritation
  • Headache
  • Fatigue

A NorthShoreConnect account is required to schedule an E-Visit. Not yet enrolled in NorthShoreConnect? Register Now.

Begin an E-Visit


*NorthShore Immediate Care Centers are closed on major holidays, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas. NorthShore Immediate Care Centers also close at 5:00pm on Christmas Eve and New Year's Eve. Swedish Immediate Care Centers are open 365 days a year. eVisit services are available on holidays, visit NorthShoreConnect online or download the app to initiation an evisit. For medical issues requiring immediate in-person attention on these days, please visit a Swedish Immediate Care Center or your nearest emergency room.