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We are here to provide the care you need. Our centers of care are experiencing high volumes and long wait times. Learn about your care options. Currently, no routine visitors are allowed at the hospital or at any outpatient care centers.

  We’re here for you. Thank you for being patient, kind and respectful to our care providers.

COVID-19 Testing

IMPORTANT UPDATE: Within our Immediate Care Centers, we are limiting the use of RT-PCR Rapid Tests to those individuals with COVID-19 symptoms.

Testing eligibility: With the high demand for COVID-19 tests, NorthShore Immediate Care Centers are currently testing only those patients who:

    • Have symptoms consistent with a COVID-19 infection; or
    • Have had an unmasked, prolonged (more than 15 minutes in 24 hours) and close (within six feet) exposure to someone with COVID-19.

Learn about COVID-19 testing options

 

Immediate Care

Notice: Due to high demand and unforeseen operational changes, Immediate Care Centers sometimes close early or stop taking patients prior to closing. Before arriving, check Immediate Care locations that are open and still accepting patients for the day.

NorthShore Immediate Care is dedicated to providing great care when you need it, without visiting an Emergency Room. Each center is equipped to serve your diagnostic needs with on-site lab and imaging services available, including access to same-day and conclusive COVID-19 and flu testing. Our physicians and Advanced Practice Providers are prepared to treat both adult and pediatric patients for the following medical conditions:

  • Abscess
  • Allergy
  • Animal/Insect bites
  • Asthma
  • Broken bones/fractures
  • Burns
  • Cold, congestion
  • COVID-19
  • Diarrhea
  • Eye injuries
  • Flu
  • Foreign body in eye, ear, nose
  • Headaches
  • Pink eye
  • Skin issues - irritations, poison ivy/oak, dermatitis
  • Sprains/strains
  • Sutures – cuts and lacerations
  • Symptomatic STDs
  • UTI

Find an Immediate Care

 

Orthopaedic Immediate Care

NorthShore Orthopaedic and Sports Medicine physicians know your injuries, symptoms and conditions can require immediate care, which is why we offer convenient, same-day visits for all of your orthopaedic concerns. Ligament and tendon injuries, muscle tears, fractures—we cover every orthopaedic issue. The locations have on-site radiology, casting, durable medical equipment, and are staffed by board-certified and fellowship-trained physicians. No appointment is necessary.

Please note that Orthopaedic Immediate care locations do not offer COVID-19 testing. Seek out a regular Immediate Care site for any care concerns related to symptoms that could be consistent with COVID-19.

  • Sprains
  • Strains
  • Fractures
  • Sports-related Injuries
  • Injuries to neck/back

Find an Orthopaedic Immediate Care

 

Telehealth

Given the resurgence of COVID-19 in the community, a telehealth appointment with their healthcare provider may be a safer option for many of our patients.

Existing appointments — Your physician may reach out to you to convert an in-person visit to a telehealth visit when clinically appropriate.

New appointments — Some physicians offer the ability to schedule telehealth visits on NorthShoreConnect. Look for the option to schedule a video or phone visit when scheduling your appointment or ask about a telehealth visit when calling for your appointment.


Enhanced Telehealth powered by TytoCare

TytoCare is a handheld exam kit used to enhance the NorthShore video visit experience. This portable medical exam kit allows you to capture physical exam data, like heart and lung sounds or ear and throat pictures, and share it, using your smart device, with the NorthShore Immediate Care team from the comfort and safety of your home. Using this information, and other details provided during the visit, the team can make a diagnosis and offer a treatment plan, including prescriptions - if needed.

Learn More

 

E-Visits

NorthShore now provides great care even when you can’t make it to our office. Using our secure online portal, patients can consult with a doctor from home, or wherever they are. Visit NorthShoreConnect online, or download the app to initiate an evisit today if you’re experiencing one of the following conditions:

  • Back pain
  • Diarrhea
  • Red eye
  • Sinus problems
  • Urinary problems
  • Vaginal discharge/irritation
  • Headache
  • Fatigue

E-Visit services are available on holidays, visit NorthShoreConnect online or download the app to initiation an evisit. For medical issues requiring immediate in-person attention on these days, please visit your nearest emergency room.

A NorthShoreConnect account is required to schedule an E-Visit. Not yet enrolled in NorthShoreConnect? Register Now.

Begin an E-Visit

 

Laboratory Services

NorthShore offers convenient, accessible, and high quality laboratory services when you need them. Patients can get blood work, urine studies and submit other specimens ordered by their health care provider at all of our lab locations.

Find a Laboratory Location

 

Emergency Departments

Our emergency rooms are staffed with specialists board-certified in emergency medicine. Each location is equipped with a cardiac catheter lab to provide emergent cardiac intervention. Additionally, each of our emergency rooms offers a minimum of 4 Fast Track settings for minor injuries.

If you require emergency medical attention, please call 911 to access your local emergency services.

Find an Emergency Department