very good experience. great explanations and education. dr lay did a good job listening to me and addressing my concerns
I was not happy with the physician. To me he didn't seem friendly. This was my first time visiting this office and was very interested in making it my primary care facility because it is so close to my home. However after visiting with this physician I'm not so sure now.
Dr Lay is always great.
Dr. Lay is great!
This is my first time at Northshore and first time with Dr. Lay. He was great and I am so fortunate to find a realiable, trust worthy doctor who understands the need to keep me healthy.
Dr. Lay is a very good doctor. Shows that he cares for his patients. Takes sufficient time to explain the process or examination. I am very pleased with his services. I recommend him highly.
I forgot to ask why it took a week and a half to respond to my request for a prescription renewal. This has happened several times in the past, with other doctors. I can only guess that when pharmacies call in for renewals, the office managers don't know what staff is doing with them. I also forgot to ask Dr. Lay to prescribe 90 day supplies, to save trips to the pharmacy.
I'm very confidence in care provider.
1. *Dr. Lay never introduced himself. 2. *Dr. Lay never washed his hands or used hand sanitizer on wall at any time (before or after performing exam on me) while in my presence.
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