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NorthShore University HealthSystem Reaches Milestone for Being Named to the Fortune/IBM Watson Health™ 100 Top Hospitals List for 2020

NorthShore University HealthSystem Reaches Milestone for Being Named to the Fortune/IBM Watson Health™ 100 Top Hospitals List for 2020

6/30/2020 – NorthShore University HealthSystem (NorthShore) has been named to this year’s Fortune/IBM Watson HealthTM 100 Top Hospitals® list for a record 21st time, more than any other hospital or health system in the United States during the award’s 27-year history. NorthShore is also listed among the Top 15 Major Teaching Hospitals in the country. The annual list recognizes excellence in clinical outcomes, operational efficiency, patient experience and financial health.

“We are extremely honored and humbled to again receive this prestigious national recognition for a record 21 times,” said J.P. Gallagher, President and Chief Executive Officer of NorthShore. “This honor represents the unwavering commitment and dedication of our physicians, nurses and entire staff to provide our patients and communities with the highest quality care, experience and safety. I congratulate our amazing team for their hard work in achieving this accolade, especially during these challenging times of the COVID-19 pandemic.”

IBM Watson HealthTM rigorously evaluated more than 3,100 short-term, acute care hospitals in the U.S., using multiple data sources to select this year’s winners. Compared to similar hospitals like NorthShore, the 100 Top Hospitals® achieved better results on key clinical and operational performance indicators. The survey found the winning hospitals had:

  • 22% lower inpatient mortality
  • 19% fewer patient complications
  • 43% fewer healthcare-associated infections
  • 79.3 minutes less wait time-to-service in emergency rooms

The winning hospitals also had shorter average lengths of stay, lower inpatient costs and higher patient satisfaction ratings. If all hospitals were to achieve the same performance benchmarks as those included on this year’s list, according to IBM Watson HealthTM, it would save an additional 106,000 lives and generate inpatient cost savings of more than $8.3 billion.

“Hospitals, health systems and the dedicated clinicians and staff who work at these organizations have emerged as true heroes of the COVID-19 pandemic and we are grateful to be able to recognize these extraordinary leaders,” said Kyu Rhee, M.D., M.P.P., Vice President and Chief Health Officer, IBM Watson Health. “From small community hospitals to major teaching hospitals, organizations on this list demonstrate a relentless commitment to high value, patient-centered care and innovation.”

For more information, visit the Fortune/IBM Watson HealthTM 100 Top Hospitals® List and