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We welcome visitors to our care settings while they’re wearing masks. View our updated visitor guidelines.

Visiting Hours

Special Message:
Visitor Policy and Visiting Hours

Due to the COVID-19 pandemic, we have modified our visitor policy and non-COVID inpatient visiting hours. These changes are in place for the health, safety and protection of our patients, visitors and staff. Please read our Visitor Policy for the most up-to-date information.

  • Adolescent Psychiatry
    Visiting hours are a scheduled part of the adolescent psychiatric program and are limited to immediate family.  Children under the age of 12 may not visit, and patients may not have any more than two visitors at a time.  Please do not bring any items to patients without first checking with the staff.

  • Family Birthing Center
    11 a.m. - 8 p.m. daily.  Visitors must be at least 12 years old.  Sibling visits can be arranged with your nurse.*

  • Intensive Care Unit
    24 hours a day.  Only members of the immediate family over the age of 12 may visit. Two visitors are permitted in the patient room at a time.  Other family members may wait in the lounge.  When necessary, the time of these visits may be altered to allow the healthcare team to provide care for the patient and to provide the patient periods of rest.

  • Medical Surgical Units
    11 a.m. - 8 p.m. daily.  Children six to 12 years old may visit when accompanied by an adult.  Children under six may not visit without written permission from the patient’s primary nurse or physician.

  • Pediatrics
    Parents are welcome to visit 24 hours a day.  Visiting hours for guests other than parents are 11 a.m. – 8:30 p.m.*

  • Special Visits
    Visitors who come to the Hospital outside of visiting hours, on an emergency call, or to visit special units must ask for the Public Safety Officer, who will call the patient care unit to clear the visit.  All visitors at the Hospital beyond visiting hours must wear a visitor’s badge.

*A health history must be completed for all visitors under age 12.

Lounges and Waiting Rooms

There are lounges for patients and their visitors on most floors.  The waiting room for families of surgery patients is on the second floor, near Elevator 6.  The waiting room for families of Intensive Care patients is on the second floor, near the Intensive Care Unit.  Visitors may use Elevator 1 or 2.

No smoking is allowed at NorthShore University HealthSystem facilities including outside grounds and parking structures.