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We welcome visitors to our care settings while they’re wearing masks. View our updated visitor guidelines.

Visiting Hours

Special Message:
Visitor Policy and Visiting Hours

Due to the COVID-19 pandemic, we have modified our visitor policy and non-COVID inpatient visiting hours. These changes are in place for the health, safety and protection of our patients, visitors and staff. Please read our Visitor Policy for the most up-to-date information.

Family members and friends are always welcome to visit during Hospital visiting hours.  However, for the patients’ comfort and well-being, we ask that visits be quiet and brief.  Because rest is vital for recovery, we have established visiting schedules.  The visiting hours at Glenbrook Hospital are:

  • Intensive Care Unit
    Visitors are allowed any time as warranted by the condition of the patient at the registered nurse’s discretion.  Maximum two visitors at a time.  No visitors are allowed under the age of 12.  Please check with the ICU volunteer before entering the unit.  

  • Medical Surgical Units
    11 a.m. – 8:30 p.m. daily.  Two visitors are permitted at a time.  Children six to 12 years old may visit when accompanied by an adult.  Children under six may not visit because of public health regulations.

Infection Control 

Please observe general hygiene practices, including disinfecting your hands upon entering and leaving the room. (Alcohol-based hand gel dispensers are placed conveniently for this purpose.) Please refrain from visiting the patient if you have, or have been exposed to, a cold, flu or other illness. If you are visiting a patient who has been placed under special infection-control precautions or isolation, please read the isolation signs, check with the patient’s nurse, and make sure you understand and cooperate with the required precautions. If you have questions, please contact the Infection Control Department at 847.657.5877.

Lounges and Waiting Rooms

Lounges and waiting rooms are located at the end of the corridor on each patient floor.  The waiting room for families of surgery patients is in the main (east) lobby on the first floor. 

No smoking is allowed at NorthShore University HealthSystem facilities including outside grounds and parking structures.