Visitor Policy and Visiting Hours
Due to the COVID-19 pandemic, we have modified our visitor policy and non-COVID inpatient visiting hours. These changes are in place for the health, safety and protection of our patients, visitors and staff. Please read our Visitor Policy for the most up-to-date information.
Family members and friends are always welcome to visit during Hospital visiting hours. However, for the patients’ comfort and well-being, we ask that visits be quiet and brief. Because rest is vital for recovery, we have established visiting schedules. The visiting hours at Evanston Hospital are:
Cardiac Intensive Care Unit
11 a.m. - 8:30 p.m. daily. Only members of the immediate family may visit, two visitors at a time, and each visitor must be at least 12 years old.
Infant Special Care Unit
Parents are welcome to visit 24 hours a day. Visitors must be at least 12 years old and accompanied by a parent. Sibling visits by children under 12 can be arranged with your nurse and are limited to 30 minutes twice per week.. Only two visitors are permitted at a time*.
Intensive Care Unit
11 a.m. - 8:30 p.m. daily. Only members of the immediate family may visit, two visitors at a time, and each visitor must be at least 12 years old. Visiting times may be altered based on patient’s treatment and need for rest.
Medical Surgical Units
11 a.m. - 8:30 p.m. daily. Children six to 12 years old may visit when accompanied by an adult. Children under six may not visit without written permission from the patient’s primary nurse or physician.
Parents are welcome to visit 24 hours a day. Visiting hours for persons other than parents are 11 a.m. - 8:30 p.m.. Please contact your nurse for specifics*.
Visiting hours are 7 p.m. - 8:30 p.m., Monday - Friday. Additional hours on Saturdays, Sundays and holidays are 1 p.m. - 4 p.m.. Children under the age of 12 may not visit, and patients may not have any more than two visitors at a time. Please do not bring any items to patients without first checking with the staff.
Visiting hours are 11 a.m. - 8:30 p.m.. Exceptions to hours are made for family, significant others and primary care givers in order to participate in care and therapies. This should be arranged by the patient care manager.
Visitors who come to the Hospital outside of visiting hours, on an emergency call, or to visit special units must ask for the Public Safety Officer, who will call the patient care unit to clear the visit. All visitors at the Hospital beyond visiting hours must wear a visitor’s badge.
11 a.m. - 8:30 p.m. daily. Visitors must be at least 12 years old. Sibling visits by children can be arranged with your nurse*.
* Visitors and siblings under 12 years of age must complete a health history for clearance to visit in the Women’s Hospital, Infant Special Care Unit and Pediatrics.
Please observe general hygiene practices, including disinfecting your hands upon entering and leaving the room. (Alcohol-based hand gel dispensers are placed conveniently for this purpose.) Please refrain from visiting the patient if you have, or have been exposed to, a cold, flu or other illness. If you are visiting a patient who has been placed under special infection-control precautions or isolation, please read the isolation signs, check with the patient’s nurse, and make sure you understand and cooperate with the required precautions. If you have questions, please contact the Infection Control Department at 847.570.2420.
Lounges and Waiting Rooms
There are lounges for patients and their visitors on most patient floors. The waiting room for families of ambulatory surgery patients is on the third floor of the Main Entrance Atrium. It can be accessed directly from the 5th level of the parking garage. The waiting room for families of intensive care patients is on the third floor, north end, of the Searle Pavilion. Visitors may use the B, C or D banks of elevators.
No smoking is allowed at NorthShore University HealthSystem facilities including outside grounds and parking structures.
The patient's physician will let them know when they may go home after discussing their post-hospital care. The discharge hour is 11 a.m.