We are currently scheduling non-emergency surgical and elective procedures, testing procedures, outpatient services, and physician office appointments. In doing so, we want you to know that our facilities and practices are safe and open for business. We have instituted federal, state, and best practice health guidelines for the safety and well-being of our care teams and patients. Please refer to the following frequently asked questions.
NorthShore Non-Emergency Surgical and Elective Procedures
How will I be notified about my scheduled surgery?
Your surgeon or interventional procedure physician, or a member of their team, will contact you directly to schedule your surgery or procedure. If you wish to reach us, please contact your physician to inquire about getting your surgery or procedure scheduled.
NorthShore In-Office and Telehealth Visits and Lab Work for Non-COVID-19 Patients
What should I expect when I arrive for my appointment?
You will undergo our screening assessment before entering the doctor’s office. If you do not pass the screening, our staff will contact your doctor to determine the next steps. You will be required to wear a mask during your visit. The mask must cover your mouth and nose.
Is it safe to wait for my appointment in the office waiting area?
For everyone’s protection, we ask all patients and visitors to socially distance in the waiting rooms. All chairs are positioned six feet apart and everyone is required to wear a mask. In our physician offices, please arrange with the front desk if you prefer to wait in your vehicle.
What else is NorthShore doing to promote physical distancing in the office?
For most appointments, patients on NorthShoreConnect can eCheck-in 48 hours prior to their appointment. Additionally, if you have the NorthShoreConnect Mobile App on your smartphone and “Appointment Arrival” enabled in settings, you can notify us when you arrive for your visit. This technology promotes a contactless check-in and arrival experience and/or greatly reduces the time you need to spend at the front desk of the office.