People with COVID-19 infection typically have one or more of the following symptoms: fever, cough, congestion, sore throat, runny nose, shortness of breath, loss or decrease of smell or taste, muscle aches with flu-like symptoms, loss of appetite, chills or shaking chills, headache, diarrhea, nausea or other gastrointestinal symptoms OR had contact with a person confirmed with COVID-19 infection OR had contact with a person under investigation (someone who has been tested for COVID-19 and is awaiting results). If you have any of these symptoms and are over 60 years old or have chronic diseases or your immune system is weak, you may be at higher risk for a severe COVID-19 infection. Not all patients with these symptoms or risk factors need COVID-19 testing. If you feel you have COVID-19 symptoms you should:
- Call your physician first but please be patient. There may be some delays due to the number of people calling.
- Contact our community health hotline at 847.432.5849 (847.HEALTH9) and listen to the choices to guide you to the information you are looking for.
- If you’re a NorthShoreConnect user, you may schedule an e-visit.
Should everyone with symptoms that could be due to COVID-19 be evaluated and tested?
As testing has become more available and there is clear evidence of community-spread, we have expanded our testing capabilities. Symptomatic individuals who are being prioritized for testing include hospitalized or critically ill patients; individuals in congregate living settings that may be part of a potential cluster of COVID-19; outpatients who are involved in frontline COVID-19 response (healthcare workers in hospitals or congregate living settings and public safety workers). If you are otherwise healthy with symptoms of fever or respiratory symptoms, please stay home, practice social distancing and use supportive care. Supportive care includes rest, fluids, using fever-reducing medications, and practicing social distancing. If you have other questions, please call our community health hotline at 847.432.5849 (847.HEALTH9) or schedule an e-visit.