HIghland Park Hospital 
Highland Park Hospital

12/4/2009 – NorthShore University HealthSystem’s (NorthShore) Highland Park Hospital has been named a top national hospital by the Leapfrog Group’s Top Hospitals List for 2009. The rating is based on results from the Leapfrog Hospital Survey, which is the most complete and current national assessment of hospital efficiency, quality and safety available. 

Highland Park Hospital is one of three in Illinois and one of 34 urban hospitals nationwide to receive the honor. The survey measures the quality of care and patient safety in America’s hospitals, with a particular emphasis on the hospital’s awareness, accountability, ability and action plan to meet the service excellence standards of quality healthcare for each patient. 

“I am very proud of our physicians and staff,” said Jesse Peterson Hall, Highland Park Hospital President. “Their work in interdisciplinary teams, facilitated by our electronic medical record, creates systems and processes that enable the reduction of events such as falls and skin ulcers. They have a commitment to excellence that is indicative of the superior quality of care that exists at all four hospitals [Evanston, Glenbrook, Highland Park and Skokie] within NorthShore University HealthSystem. This recognition is truly a reflection of the entire organization.” 

The 2009 top hospitals in urban settings fulfilled the following criteria: 

  1. Fully met Leapfrog standards for implementing computer physician order entry (CPOE) systems that have shown to reduce medication errors by up to 85-percent; and for carefully testing their systems with Leapfrog’s CPOE Evaluation Tool;
  2. Fully met stringent performance standards for at least half of the complex, high-risk procedures (such as heart bypass surgery) performed in that particular hospital;
  3. Fully met Intensive Care Unit staffing standards, shown to reduce mortality by 40% or more;
  4. Scored in the top decile in the country for value or efficiency – scored by the Leapfrog Hospital Recognition Program incorporating quality outcomes, length of stay, readmission rates, and incidence of hospital acquired conditions and infections. The efficiency standard applies to heart bypass surgery, heart angioplasty, heart attack and pneumonia patients.

This year, Leapfrog added the new “efficiency” standard to its quality criteria in response to concerns about healthcare costs. Leapfrog defines efficiency as the intersection of quality and cost and encourages hospitals to use resources wisely with regards to efficient outcomes for patients. 

“The value in healthcare is defined by doing the most appropriate and evidence-based activity at the right time, utilizing essential healthcare resources to drive the highest quality care matched with the safest outcomes,” said Ken Anderson, D.O., Chief Medical Quality Officer at NorthShore. “This is what NorthShore University HealthSystem strives to create each day for its patients and staff.”

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