Spiritual Care & Music Therapy | Language and Communication Services | Mail and Flowers | Newspapers and Books | Library | Guest Access Wireless Internet Connection | Cell Phones | Other Services and Amenities

Spiritual Care and Music Therapy

Spiritual Care and Music Therapy is a department with two distinct disciplines—Chaplains and Music Therapists—each working from their areas of expertise for the same purpose, namely, top-quality care for our NorthShore patients and their loved ones.

As part of its effort to provide excellent patient care, NorthShore recognizes that every patient must receive comprehensive care.  Clinically trained, board-certified Chaplains from the Spiritual Care and Music Therapy Department provide support to meet the spiritual, emotional and cultural needs of each patient as it relates to his or her present medical condition.

Spiritual Support from the Chaplain

The goal of Spiritual Care services is to engage the spiritual dimension of people, their beliefs, faith, culture, values, and religious practices for healing, well-being and growth. When faced with times of stress, illness and crisis, people often draw closer to their spirituality. Support from the Chaplain can play a major role in the healing process and can help patients and their loved ones through challenges associated with illness or injury.  NorthShore’s Chaplains offer support that is respectful of each patient’s spirituality, religious beliefs, privacy and dignity.

To reach a Chaplain or to request Spiritual Care services at Skokie Hospital, please call 847.933.6433. Spiritual Care services from the Chaplain are available 24 hours per day, seven days per week.

Music Therapy

NorthShore includes Music Therapy as one means of ensuring comprehensive, holistic patient care. Music Therapy involves the therapeutic, evidence-based use of music by a board-certified music therapist to enhance and/or maintain physical, social, emotional and/or cognitive functioning for persons of all ages.

To reach a Music Therapist or to request Music Therapy services at Skokie Hospital, please call the Music Therapy referral line at 847.933.6436.

Language and Communication Services

As patients and families you have the right to have effective communication regarding your care and treatment in a language and communication device that you understand.

In-person Language Interpreters and Sign Language Interpreters are provided free of charge for patients with limited English proficiency and those who are hearing impaired. Phone-based language interpretation is available at all times for all languages, as well as telecommunication devices for the hearing/sight impaired.

Please ask your nurse or caregiver to arrange for assistive communication services/aids should you need medical care at any of our NorthShore locations.

Mail and Flowers

A volunteer will deliver mail and flowers to patient rooms.  Please note that no flowers, plants or candles are allowed in the ICU.

Newspapers and Books

The Volunteer Resource Department assists patients in obtaining newspapers, magazines, and books during their stay.  Newspapers can be purchased and delivered.  Magazines and books are provided at no charge.  Please contact the Volunteer Office at 847.933.6546.

Library

Two libraries are also available to patients and visitors at the medical center:

  • The Wenske Women's Health Library, located at the Centre for Women's Health 9700 Kenton, has over 300 books on women's health topics and internet research resources.
  • The Carl Davis Jr. MD Medical Library, located in the basement of the 9669 Kenton Medical Office Building, offers medical research and computers with internet access.

Guest Access Wireless Internet Connection

We know how important it is for people to feel connected – especially when spending time at the hospital.  We are pleased to provide patients and visitors with complimentary wireless internet access.  You can use Guest Access to access the internet from any personal wireless enabled device such as a laptop, handheld PDA or cell phones using the 802.11 b/g protocols.

Guest Access is current available throughout the medical center including the patient rooms, medical offices, reception areas and the cafeteria.  Guest Access is also available in the Kenton Building on the first floor and the Knox Building on the first, second and fourth floors.

Cell Phones

Cell phones and other wireless communication devices may be used except in certain designated areas. The use of camera cell phones may be restricted for privacy and confidentiality reasons. Please observe these restrictions and refrain from disturbing patients and others when using cell phones.

Other Services and Amenities

The medical center offers many other services including interpretation services, phone assistance for the hearing impaired, care management assistance, pay phones, an ATM and change machines, cashier services, television, a gift shop, pharmacy, lost-and-found and auto assistance services.   Ask our staff or the volunteer department for more information about any of our amenities.

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