NorthShore University HealthSystem’s financial assistance policy offers free care to qualifying patients whose income is at or below 200 percent of the Federal poverty level. Patients whose income is above 200 percent of the Federal poverty level or are uninsured may qualify for discounts ranging from 10% to 85% based on our financial assistance or self pay discount policies.

A team of financial counselors at each of our hospitals and many medical office sites stands ready to assist patients with limited financial resources or limited health coverage. 

Application process

1. Contact a financial counselor or business office representative by calling the phone number on your hospital bill.  They will be able to advise you on potential eligibility and send you a financial disclosure document. (note: this will be sent only after charges have been incurred.) 
   
2. Complete the financial disclosure.  To complete this document you will need employment, income, expense and asset information. This information must be provided with supporting material, such as pay check stubs and sources of income, bank account statements and income tax forms.  This will be explained in the instructions accompanying the form.
   
3. Once the completed disclosure and documentation are received, they will be reviewed and a determination will be made, based on your family size and the information provided.   You will be notified if you qualify for a reduction of your bill and/or an extended payment plan.

View a sample financial assistance application. 

To learn more, please call the Hospital Billing Office at 847.570.5000 or the NorthShore University HealthSystem Medical Group Billing Office at 877.210.4351.