The employees of NorthShore University HealthSystem are committed to earning the loyalty of those who come to us for care and those who play a role in providing that care.

Our Service Values define the behaviors that each of us demonstrates in person, on the phone or through e-mail with co-workers, patients and families, physicians and visitors. They include:

• Exceptional Customer Service: focus on empathy, communication and compassion
• Supportive Workplace Interactions: focus on teamwork and positive outlook; and
• Professional Work Ethic: focus on integrity, initiative and results.