According to the Centers for Disease Control and Prevention’s National Diabetes Fact Sheet, 2011, diabetes is the seventh leading cause of death in the United States and affects 25.8 million people. Type 2 diabetes accounts for 90% to 95% of all diagnosed cases. This project confirmed that diabetes education worked and that patient knowledge improved across the board. The project results indicate that certain clinical areas can benefit from even more intense education or reinforcement. By conducting and analyzing quality improvement projects, clinicians are helped in gauging how well they are achieving NorthShore clinical goals.


The goal of the project was to analyze the quality of the diabetes education process at NorthShore. Specifically, patients with Type 2 diabetes, presenting for initial education, were assessed as to how much they were learning by administering a 14-item Knowledge Assessment Questionnaire before and after receiving the education, which was administered by NorthShore Certified Diabetes Educators.


A total of 137 NorthShore patients, both males and females, participated in this project. The response rate was 42% (49 respondents provided pre- and post-data).

Project Leader

Matthew Plofsky, M.D., Family Medicine

Project Duration

This project began and was completed in 2010.