In 1999, the Institute of Medicine (IOM) published its study To Err is Human, catalyzing the health care industry to make patient safety a priority. The National Quality Forum (NQF) developed a list of 30 "Safe Practices for Better Healthcare" JCAHO developed its National Patient Safety Goals, which are updated annually.
NorthShore University HealthSystem (NorthShore) has implemented the 30 practices and the National Patient Safety Goals using a combination of the latest technology, education and changing our practices. Central to our response is the Epic electronic health record system implemented throughout NorthShore. We used it to improve communications, alert doctors, nurses and others to potential problems, and monitor care in ways that are not possible with a paper record.
HealthGrades.com, a company that analyzes health care data and produces reports about the quality and patient safety of US hospitals, studied patient safety using a methodology developed by the Agency for Healthcare Research and Quality (AHRQ). AHRQ is an agency of the United States Department of Health and Human Services.
As a patient, a caregiver, or someone otherwise involved in supporting someone with an illness, you have an important role keeping patients safe. It is not just the responsibility of your physician, the care team, and the hospital. To learn more about what you can do, read our Culture of Safety brochure.
To learn more about some of the important actions we have taken to make NorthShore safer for patients, visit our Improving Patient Safety page.